Support

Get help with your FootClip account and subscription.

How Can We Help?

Our support team is here to assist you with any questions or issues you may have. Choose from the options below to get started.

🔑

Account & Billing

Questions about your subscription, billing, or account management.

Contact Support
📥

Download Issues

Having trouble downloading or accessing your footage?

Get Help
💳

Payment Problems

Issues with payments, refunds, or transaction errors.

Payment Support
🎥

Content Questions

Questions about available footage, licensing, or content usage.

Ask About Content
🛠️

Technical Issues

Website problems, login issues, or technical difficulties.

Technical Support
📋

General Inquiries

Any other questions or feedback about FootClip.

Send Email

🚀 Quick Support

For the fastest response, please reach out to us via WhatsApp at +254 798 140 725. Our team typically responds within minutes during business hours (9 AM - 6 PM EAT).

📧 Alternative Contact

You can also email us at support@thehiringguide.com for non-urgent inquiries. We aim to respond to all emails within 24 hours.